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"Excellent response on phone, with technicians at the house within an hour in the late afternoon. Discussed options, consulting with Richie, and the went with 50 gal Lochinvar, which went in the next day. Less than 24 hours downtime. Not cheap, but good service. One question--why go with Lochinvar? The efficiency rating (cost per year) was very high on the label. "
. from , ME on February 25th, 2020
. from , ME on February 25th, 2020
( / 5)
"After a frustrating scheduling issue was resolved (thanks Adam), Comfort Doctor technicians Carnelio and Eric did a really professional installation job. Thanks for a job well done."
M . E from Santa Fe, NM on August 16th, 2019
M . E from Santa Fe, NM on August 16th, 2019
( / 5)
"I have had two occasions to use Comfort Doctor. Leonard did an excellent job of overseeing and working on a retrofit HVAC system on our home in Placitas, NM after another company did a very poor job initially. Comfort Doctor upgraded our unit and adjusted the heat exchanger for high altitude which the other company did not do resulting in a rusted out unit after only one year. Having had such a positive experience in Placitas, we sought Comfort Doctor to help us when our Nuvo softening system cracked and sprayed water all over the mechanical closet at 0500 one morning in our Santa Fe house. Cornelio came and replaced our system in short order. While here he also added a RPV valve, installed a drip leg in the water heater and installed a potable tank for the water heater. He tried a fix on an outdoor hose bib without damaging the stucco wall, but that fix was not successful. He will be back to do the major repair required. Cornelio and his helper, Roberto, were clean and neat, taking their shoes off to come into the house. Cornelio speaks excellent English; I had no trouble communicating with him. I will contract with Comfort Doctor for biannual maintenance on our HVAC system here in Santa Fe. "
B . V from Santa Fe, NM on May 27th, 2019
B . V from Santa Fe, NM on May 27th, 2019
( / 5)
"Gabriel always does a thorough job in a friendly and courteous manner."
L . N from Santa Fe, NM on May 8th, 2019
L . N from Santa Fe, NM on May 8th, 2019
( / 5)
"Initial inspection revealed one faulty flow valve (power head relay bad) and expansion tank compromise. Several system updates were made to bring design into current code. Tank and power head were replaced. Pressure reducing valve was replaced. All work was done cleanly and professionally. A follow-up visit was done by the technician the following day. The care for the owners concerns was greatly appreciated. I would refer Comfort Doctor."
S . K from Santa Fe, NM on February 22nd, 2019
S . K from Santa Fe, NM on February 22nd, 2019
( / 5)
" All went well for the most part, although scheduling the appt. was a little scattered but it all worked out in the end.
The 2nd appt costed more than the 1st, and there was 2 guys in the 1st appt, and only 1 guy for the 2nd appt...🤔🤔"
O . V from Santa Fe, NM on February 22nd, 2019
O . V from Santa Fe, NM on February 22nd, 2019
( / 5)
" Installed furnace, air-conditioner and humidifier."
C . H from Santa Fe, NM on January 27th, 2019
C . H from Santa Fe, NM on January 27th, 2019
( / 5)
" Service is excellent, but paying $1,000.00 for snaking twice in two months seems excessive to me. "
C . T from Santa Fe, NM on November 2nd, 2018
C . T from Santa Fe, NM on November 2nd, 2018
( / 5)
" Adrian was great. He was respectful, worked hard, and was professional. "
R . L from Santa Fe, NM on March 9th, 2017
R . L from Santa Fe, NM on March 9th, 2017
( / 5)
" Installation quality and timeliness were good. The back office part (quotes, scheduling, billing, etc.) could use some work."
S . T from Santa Fe, NM on September 23rd, 2016
S . T from Santa Fe, NM on September 23rd, 2016
( / 5)